ReWire Issue

Hello all. I have a big problem. Last week I was in a recording session when suddenly I got an error saying my memory was too low and running out of recording disk space. Months ago, I installed a 120GB recording harddrive and this weekend I install a 320GB storage drive on my home network. In the mist of install the 320, and clearing unused files on my main harddrive, I launched protools and got another error saying some of my plugins were made in active because they were not found in the plugins folder. I looked at my plugin pull down list and everything that uses rewire was gone; Live, Reason, Melodyne Cre8. I never touched my plugins folder. Eventhough those programs are still install and work fine, I can't get them to work with rewire and they are not in the plugin folder. I contacted digidesign through email and their response was "Pro Tools Plug-ins should be installed in: C:\Program Files\Common Files\Digidesign\DAE\Plug-ins Make that DigiRewire.dpm and DigiRewire.dpm.rsr are installed in the Plug-Ins folder. If everything is correct, then launch the ReWire applications by themselves first, quit the application, then launch Pro Tools. They should be seen by the DigiRewire plug-in at that point." I check all that and everything is fine except that DigiRewire.dpm and DigiRewire.dpm.rsr aren't found anywhere on my computer. Can someone help me????? I built a dual harddrive computer: Cpu--AMD Xp3000 + 2.167GHZ 992MB RAM 120GB Recording Drive CC-PCI TO Firewire IEEE 1934 Controller Windows Xp Pro ProTools LE version 7.3 MBox

Thanks. I've been searching for the installer, but can't find it. My original disk is version 6.4. My update to 7.3 was downloaded. Where can I find the installer for 7.3 or do i need to have digidesign send me a disk? Hassan

You should be able find the installer in two places. By going to Start Menu->Control Panel->Add Remove Programs, selecting Pro Tools, clicking change, and then selecting repair and finishing the process. If you purchased 7.3 as a download, you can re-download it by logging into your account at the Digistore and looking at the purchase record for that item. A little piece of advice? You should do this anyway and burn it to a CD so you will always have a copy.

Thanks spkguitar, everything works fine now!