Just found this thread. Into my 3rd week of ownership and I have to say that the care and service from PW cars was amazing. Went over to the showroom, a couple of hours drive round the M25, with intention of just looking. Ended up driving back in my new Volvo that same day! As has been previously mentioned they are always at the end of the phone and willing to answer any questions. Highly recommended to anyone that can get to them.